Terms of service
TERMS OF SERVICE
Last Updated: December 4th, 2024
These Terms of Service ("Terms") govern your access to and use of Valiant Business Services LLC’s ("Valiant") services, including but not limited to our Discord channel (https://discord.com/invite/Wxx5U5W454), Website (https://valiant.biz), Documentation (https://docs.valiant.biz), and any related platforms or communications provided by Valiant.
By accessing or using any of Valiant’s services, applying for or purchasing products or services, or engaging with Valiant in any capacity, you confirm your agreement to these Terms. If you do not accept these Terms, you must immediately discontinue use of all services.
1. ACCEPTANCE OF TERMS
1.1 Scope These Terms constitute a legally binding agreement between Valiant and you ("Client" or "User") and apply to all offers, purchases, contracts, and interactions related to the use of Valiant’s services.
1.2 Modifications Valiant reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting to Valiant’s Website or other relevant platforms. Continued use of services following changes constitutes acceptance of the revised Terms.
1.3 Supplemental Agreements Certain services may be governed by additional agreements, such as engagement letters, confidentiality agreements, or non-disclosure agreements (NDAs). In the event of a conflict, the terms of the signed supplemental agreement shall prevail over these Terms.
2. PURCHASE TERMS
2.1 General Conditions These Purchase Terms apply to all transactions between Valiant and the Client, including those initiated through the Website, Discord, or any associated communication channel.
2.2 Offers and Acceptance
Information provided by Valiant through any medium, including the Website, is intended as an invitation to negotiate and does not constitute a binding offer.
Submitting a purchase request or application constitutes an offer to engage with Valiant’s services. Valiant reserves the right to accept or decline any request or application at its sole discretion.
If Valiant does not explicitly accept an application within ten (10) business days, the application will be deemed refused.
2.3 Payment and Access
Services will not commence until all outstanding fees and amounts owed under any agreement are paid in full.
The Client agrees not to resell, dispose of, or transfer any Services, deliverables, or features provided by Valiant without explicit written consent. Breach of this clause may result in immediate termination of services.
2.4 Pricing and Adjustments
All prices are quoted in United States Dollars (USD).
Valiant reserves the right to adjust prices, subscription terms, or special offers with reasonable notice to the Client. Price revisions may be implemented to reflect changes in market standards, inflation, increase results generated for the Client, or increased operational costs. Any such adjustments will be communicated to the Client at least forteen (14) days in advance, allowing the Client the option to accept the revised pricing or terminate the agreement in accordance with the termination provisions outlined in these Terms.
3. REFUND POLICY
3.1 Non-Refundable Purchases All purchases for services are final and non-refundable.
3.2 Exceptions Refunds may only be issued in cases where an error by Valiant has materially impacted service delivery. Refund requests will be evaluated on a case-by-case basis, and Valiant reserves the right to deny any request.
3.3 Subscription Renewals Clients must provide at least seven (7) days’ notice in writing to cancel subscriptions before the renewal date. Failure to do so will result in charges for the next billing cycle, which are non-refundable unless explicitly agreed otherwise in writing.
3.4 Client Responsibility Valiant is not responsible for delays or disruptions caused by the Client’s failure to provide necessary access, information, or materials.
4. COMPANY CONFIDENTIALITY
4.1 Commitment to Confidentiality Valiant is committed to maintaining strict confidentiality regarding all information, materials, and data provided by the Client in connection with the services. This includes but is not limited to business plans, strategies, proprietary methods, and other sensitive information.
4.2 Permitted Use of Client Data Valiant will use Client-provided data exclusively for the following purposes:
Delivering services and providing updates on progress.
Benchmarking performance within the Client’s niche or industry.
Offering strategic recommendations and business insights.
Improving Valiant’s internal processes and services.
4.3 Sharing with Parent Company Valiant reserves the right to share Client data with its parent company, Juiced IO INC, strictly for purposes consistent with this confidentiality policy.
4.4 Use and Disclosure of Confidential Information Confidential information will be used solely to fulfill obligations under these Terms and will not be disclosed to third parties without prior written consent, except as required by law.
4.5 Exceptions to Confidentiality Confidential information does not include information that:
Was publicly available at the time of disclosure.
Becomes publicly available through no fault of the receiving Party.
Is independently developed by the receiving Party without reference to the disclosing Party’s information.
4.6 Survival of Obligations The confidentiality obligations outlined in this section will survive termination of the agreement and remain in effect indefinitely.
5. CLIENT NON-DISCLOSURE
5.1 Client Obligations Clients must maintain the confidentiality of all materials, strategies, and deliverables provided by Valiant. Sharing such information with unauthorized individuals or third parties is prohibited.
5.2 Breach of Confidentiality Unauthorized distribution of Valiant’s proprietary materials constitutes a breach of these Terms and may result in immediate termination of services and legal action.
5.3 Survival of Obligations The confidentiality obligations outlined in this section remain effective indefinitely, even after termination of the agreement.
6. INTELLECTUAL PROPERTY
6.1 Ownership of Proprietary Content Valiant retains ownership of all proprietary strategies, methodologies, templates, styles, and ideas developed during service delivery. These materials are reusable and not specific to any individual Client.
6.2 Ownership of Deliverables The Client retains ownership of all custom deliverables created under this Agreement, including but not limited to logos, websites, videos, and graphic designs.
6.3 License to Use Proprietary Materials Valiant grants the Client a non-exclusive, non-transferable license to use proprietary materials (e.g., templates and strategies) solely for internal purposes.
6.4 Use of Client Materials The Client retains ownership of any materials provided to Valiant. Such materials will not be used for any purpose outside the agreed scope of services without prior written consent.
6.5 Case Studies and Portfolio Rights Valiant reserves the right to use the Client’s logo and created deliverables in portfolios, case studies, and marketing materials, provided no confidential or sensitive information is disclosed.
7. PERFORMANCE GUARANTEES
7.1 No Guarantees Valiant does not guarantee specific outcomes, including revenue increases, improved search rankings, or enhanced engagement metrics.
7.2 Client Collaboration Optimal results depend on the Client’s timely provision of required information, access, and feedback. Delays or non-cooperation may impact service delivery.
8. LIMITATION OF LIABILITY
8.1 General Limitation Valiant shall not be held liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the services provided, including but not limited to loss of revenue, profits, or data, even if Valiant has been advised of the possibility of such damages.
8.2 Direct Damages Valiant’s total liability to the Client for any claims, damages, or causes of action shall not exceed the total amount of fees paid by the Client to Valiant for the specific services giving rise to the claim during the twelve (12) months preceding the event.
8.3 Force Majeure Valiant shall not be responsible for delays or failure in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, labor disputes, war, terrorism, governmental actions, or interruptions in internet or utility services.
8.4 Client Responsibilities The Client assumes full responsibility for ensuring that all deliverables are suitable for their intended use. Valiant disclaims all liability for any issues arising from misuse or modification of deliverables by the Client or third parties.
9. GOVERNING LAW AND DISPUTES
9.1 Applicable Law These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under or related to these Terms shall be resolved in accordance with Florida law.
9.2 Exclusive Jurisdiction All disputes arising out of or related to these Terms or the services provided shall be resolved exclusively in the state or federal courts located in Florida. The Client consents to the personal jurisdiction of these courts.
9.3 Arbitration At Valiant’s discretion, disputes may be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The costs of arbitration, including administrative fees and arbitrator compensation, shall be shared equally by the Parties unless otherwise awarded by the arbitrator. Each Party shall bear its own legal fees and costs associated with arbitration, unless the arbitrator determines otherwise as part of the award. Any arbitration award shall be final, binding, and enforceable in any court of competent jurisdiction.
9.4 Dispute Resolution Procedure Before pursuing litigation or arbitration, the Parties agree to make a good faith effort to resolve any disputes through informal discussions. Either Party may initiate these discussions by providing written notice to the other Party outlining the nature of the dispute.
10. PAYMENT TERMS
10.1 Payment Obligations The Client agrees to pay all fees as specified in the engagement letter or invoice provided by Valiant. Payment obligations are non-cancelable, and fees paid are non-refundable except as expressly stated in these Terms.
10.2 Payment Methods Payments must be made via ACH transfer, wire transfer, or credit/debit card unless explicitly agreed otherwise in writing.
10.3 Late Payments Late payments are subject to a penalty of 5% of the overdue amount per week, including partial weeks. Valiant reserves the right to suspend services if payments are not received within thirty (30) days of the due date.
10.4 Currency and Taxes All payments must be made in United States Dollars (USD). The Client is responsible for all applicable taxes, levies, or duties imposed by taxing authorities, excluding taxes based solely on Valiant’s income.
11. INDEMNIFICATION
11.1 Client’s Indemnification Obligations The Client agrees to defend, indemnify, and hold harmless Valiant, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
The Client’s breach of these Terms or any agreement with Valiant.
The Client’s use or misuse of the services or deliverables provided by Valiant.
Any third-party claims related to the Client’s business operations, including but not limited to intellectual property infringement, defamation, or data breaches.
11.2 Valiant’s Indemnification Obligations Valiant agrees to indemnify and hold the Client harmless from and against any claims, damages, or liabilities arising out of Valiant’s gross negligence or willful misconduct in the performance of its obligations under these Terms.
12. TERMINATION OF SERVICES
12.1 Termination by Valiant Valiant may terminate services immediately if:
The Client fails to make timely payments.
The Client breaches any material term of these Terms or supplemental agreements.
Valiant determines that continuing services would result in reputational harm or legal risk.
12.2 Termination by the Client The Client may terminate services with at least seven (7) days’ written notice unless otherwise stated in a fixed-term agreement. Fees for services already rendered or in progress shall remain payable.
12.3 Post-Termination Obligations Upon termination, both Parties must promptly return or destroy any confidential information received. Valiant retains the right to use work already completed for portfolio or promotional purposes, as outlined in Section 6.5.
13. DATA PROTECTION AND PRIVACY
13.1 Compliance with Privacy Laws Valiant adheres to applicable data protection regulations, including the General Data Protection Regulation (GDPR) for Clients located in the European Union and the California Consumer Privacy Act (CCPA) for Clients in California.
13.2 Client Data Usage Valiant collects, processes, and stores Client data only for purposes directly related to service delivery, internal improvements, and marketing efforts, as permitted by these Terms.
13.3 Data Retention Valiant retains Client data for as long as necessary to fulfill contractual obligations or comply with legal requirements.
13.4 Data Security Valiant implements reasonable technical and organizational measures to protect Client data from unauthorized access, disclosure, or loss.
14. ENTIRE AGREEMENT
These Terms, along with any supplemental agreements, constitute the entire agreement between the Parties and supersede all prior discussions, understandings, or agreements, whether written or oral. Any modifications must be made in writing and signed by both Parties.
15. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The Parties agree to replace any invalid provision with one that closely reflects the original intent.
16. SURVIVAL OF OBLIGATIONS
All obligations that by their nature should survive termination or expiration of these Terms shall remain in effect, including but not limited to Sections 8 (Limitation of Liability), 11 (Indemnification), 12 (Confidentiality and Non-Disclosure), and 15 (Entire Agreement).
17. CONTACT INFORMATION
For inquiries regarding these Terms or other matters, please contact Valiant at: Email: legal@valiant.biz Mailing Address: Valiant Business Services LLC, 16192 Coastal Highway Lewes, DE 19958
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